FAQ

Frequently Asked Questions

Are these real fragrances or cheap copies?

No. These are factory-direct fragrances. We make the perfume essences that compound houses supply to the world's biggest luxury brands. We're not copying anyone - we're the source.

Why are your fragrances so much cheaper than luxury brands?

Because you're buying direct. Traditional luxury fragrance pricing includes 8-10x markup for branding, retail, wholesale, and marketing. We remove all of that. Same compound-grade oils, no retail markup.

What does "compound-grade" mean?

Compound-grade oils are the highest quality fragrance essences - the same oils we supply to luxury houses who then bottle and sell them at £200+. Our perfumes use these identical oils.

Where are your fragrances made?

Every DAKHEEL fragrance is crafted at our factory in Kuwait, where we've been compounding perfume essences for generations.

How long does shipping take?

All UK orders are dispatched within 24 hours via tracked delivery. Standard delivery takes 2-3 business days. Express delivery is available at checkout.

Do you ship internationally?

We currently ship across the UK and Europe. International shipping is expanding - join our newsletter for updates.

What is your return policy?

We offer a 30-day return policy on unopened products. If a fragrance doesn't meet your expectations, contact us and we'll make it right.

Are your products cruelty-free?

Yes. DAKHEEL fragrances are never tested on animals. We are committed to ethical sourcing and sustainable manufacturing.